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Frequently Asked Questions and Answers Pertaining to College Transcripts


Why do you need the transcripts since I didn't list it on my application or re-admit application? The Board of regents policy states that all students must submit transcripts from ALL colleges, universities, schools, tech schools, etc BEFORE they enroll.


How did you find out about the school(s) since I didn't list it on my application or re-admit application? This information was obtained from several sources: financial aid, from other college transcripts, the National Clearinghouse.

What is the National Clearinghouse? A non-profit organization that offers access to a nationwide coverage of enrollment and degree records. More than 3,400 colleges and universities report enrollment information. 96% of all students in public and private US institutions have their information submitted to the national clearinghouse. See their website for more details.

I attended a school but I withdrew and received W grades. Do you still need this transcript? Yes, please see question 1.

I attended a school but none of my credits will transfer. Do you still need my transcript? Yes, please see question 1.

I owe money to one of my previous college(s) and can not get a copy of my transcripts so what do I do? Unfortunately, Columbus State must have all transcripts from all previous colleges/universities attended to be evaluated for admission. Transcripts are needed for accurate evaluation, advising and/or financial aid purposes.​

The National Clearinghouse indicated I attended a school/college but I didn't, what should I do? If you never attended a school that we have listed as attending, we must have an OFFICIAL letter from the institution stating that you never attended. If we have you listed as attending a school, we must have 1 of 2 items: 1. A transcript from the school or 2. A letter stating you never attended.

There is a hold on my records for an updated transcript. I sent you that transcript, so what information do you need now? If you are registered at an institution and you pre-register for an upcoming term, that upcoming term information appears on your transcript. It appears on your transcript as "in progress" therefore we put a hold on your account letting us know that at the end of that "in progress" term, we need an updated transcript. Therefore, if you plan on "dropping" those future classes, it is better to do it "BEFORE" you have your transcript sent to Columbus State. If you drop the classes "after" the transcript was mailed, we need an updated transcript with those classes NOT showing.

I was able to register but now I have a hold for a transcript, what do I do? Before you can re-enroll, receive a Columbus State transcript, or see your grades, we must receive an official copy of the transcript(s)-no exceptions. All colleges, schools, universities and tech schools should be listed on the application and/or re-admit application and copies of those transcripts should be submitted before you register. Under certain circumstances, students are allowed to enroll but only on a temporary basis with a limited time frame to provide the transcript(s)